Towing and roadside
Every call answered, including the 2am ones.
It finds out where they are and whether they are safe, then pages your driver until somebody accepts. You see the whole thing in the morning.
Set up for you personally. Usually live within days.
- Call receivedInbound, after hours
- AnsweredDisclosed automated, consent to record
- Flagged urgentCaller on a live shoulder, unsafe
- Caller advisedStay belted in, hazards on
- Location capturedPin link texted and returned by the caller
- Paged on-callDale, nearest driver
- AcceptedDale, 24 seconds after paging
- ETA sent22 minutes, texted to the caller
On-call accepted in 24 seconds.
It asks what you would ask.
Your best calls come when you are asleep. A stranded caller rings down the list until somebody picks up, and the first yes gets the hook.
- “Are you somewhere safe right now?”
- “What is the nearest exit or mile marker? I can text you a link that sends your exact spot.”
- “What are you driving, and does it go in neutral?”
It does not diagnose and it does not quote. That is where these things fall apart, so it is scoped out on purpose.
Stranded on the shoulder, in the dark.
And it knows when not to wait.
Somebody on a live shoulder in the dark is not the same as a scheduled haul on Tuesday. One of those can wait for morning and one of them cannot.
It never tries to handle the emergency itself. It tells the caller what to do, then calls your driver until somebody picks up, and shows you the record.
How escalation worksWhere the line sits
Your driver gets a call, and keeps getting called until somebody accepts.
Booked or written up for the morning. Nobody gets woken up.
What are the missed ones worth to you?
Your numbers, not an industry average. We show the arithmetic.
Put your four numbers in.
We will show you the arithmetic, every step of it, and what it adds up to. No industry averages, because the ones in circulation do not hold up.
What this number is not
- Your numbers, not ours. Nothing here is pre-filled from an industry average.
- It assumes every missed call was a real job you would have won at your usual rate.
- Plenty of people who get voicemail ring back, or ring you three times. Those are all counted here as separate lost jobs, so the real figure is lower.
- It counts revenue, not profit. Your margin comes off the top of this.
- Wrong numbers, robocalls and existing customers are all in your call count too.
- Rounded hard on purpose. Four estimates multiplied together do not produce an exact figure.
One flat price. Busy season does not change it.
Most shops land between $299 and $999 a month, plus a one-time setup. We quote it after we hear your call volume.
- One flat monthly price.
- No charge per call, and no charge per transfer.
- A heat wave does not change your bill.
- You are not billed for spam or wrong numbers.
The things people actually ask.
Can it actually get a location out of someone who does not know where they are?
It asks for the nearest exit or mile marker, and it texts a link the caller taps once to send their exact position. That is the part voice alone cannot solve, and it is the difference between a driver finding them and circling.
Does it know a police call from a customer call?
You tell us which numbers matter during setup, and those go straight through rather than into intake. Rotation and PD calls are not something to run a script at.
What if my first driver does not answer?
It goes to the next one on your list, and keeps going. You set the order and how long to wait at each step. The record shows who was called, at what second, and who took it.
Does it work with Towbook?
Not yet, and we will not pretend otherwise. Today you get the call details by text and email the moment the call ends. If Towbook sync is the thing you need, tell us on the audit call and we will be straight with you about timing.
Can it quote a hook rate?
No. It takes the details and gets you on the phone. Pricing a tow depends on things a script should not be guessing at.
Find out what you are missing.
We look at your last month of calls and tell you how many rang out and when. It costs nothing, and we will tell you if you do not need us.
Get a free missed-call audit